Sale at checkout
The customer orders as usual. Tax and product information is already taken into account during the sales process.
Connect your online shop to a shipping process that takes Norwegian VAT, customs information, and cross-border delivery into account from the start. For a better customer experience – without needing your own logistics infrastructure in Norway.
Norway is not part of the EU customs territory. However, for online retailers, this does not automatically mean complicated additional payments from the recipient: For suitable low-value B2C goods, Norway offers VOEC, a procedure specifically developed for e-commerce.
The customer orders as usual. Tax and product information is already taken into account during the sales process.
VOEC number, merchandise value and product information must be correctly transferred to the transport process.
For correctly processed VOEC shipments, the VAT is already taken into account at the time of purchase.
VOEC can simplify the processing of many classic e-commerce products. The crucial factor here is the value of the individual item – not just the total value of the package.
For suitable goods with a value of less than 3.000 NOK per item, a VOEC-registered trader can calculate the Norwegian VAT at the time of sale and then report it via the simplified procedure.
The VOEC limit applies to each individual item. This allows several eligible products to be shipped together, even if the total value of the package exceeds 3.000 NOK – as long as each individual item remains below the limit.
Total value: 4.000 NOK. However, each individual item is below the VOEC limit of 3.000 NOK.
If an item in the shipment exceeds the value limit, the shipment must be handled outside the VOEC procedure.
For the customer, it makes a significant difference whether the total price is clear at checkout or whether additional VAT and handling fees only appear upon import.
Norwegian VAT is collected at the time of purchase. The VOEC number is digitally transmitted to the carrier so that the shipment can be identified using a simplified procedure.
If the shop is not registered for VOEC or the goods are not VOEC-eligible, VAT, possible customs duties and handling fees may only arise upon import.
The label is not the only crucial factor. Shop data, VOEC status, and transport data must be linked.
Determine the item value, type of goods, and VOEC capability.
For VOEC-enabled B2C goods, please include Norwegian VAT at checkout.
VOEC number and shipping data are digitally transmitted to the carrier.
Handle transport and last mile delivery via suitable delivery networks.
The 3.000 NOK limit alone is not sufficient. Certain types of goods are excluded from the VOEC procedure and must be imported through regular channels or undergo separate inspection.
The standard Norwegian VAT rate is currently 25 percent. However, different tax rates or special rules may apply depending on the product.
For VOEC-registered traders, the VAT collected is reported via the simplified VOEC procedure.
Not automatically. With a standard Norwegian VAT registration, companies based in Germany are exempt from the general obligation to appoint a Norwegian VAT representative. Nevertheless, external tax support can be beneficial depending on the business model.
Fiscal representation is not automatically mandatory for regular VAT registration.
VOEC and regular VAT registration are different procedures and should be chosen to suit the business model.
If necessary, suitable tax partners and contacts can be involved in the process.
If your shop sells to both private customers and Norwegian businesses, the processes should be clearly separated. Different import and VAT procedures apply to B2B shipments than to the classic VOEC B2C process.
For suitable low-value goods sold to Norwegian consumers, VOEC can provide a clear final price display.
Business customers should be identified based on their company and import data and processed through the appropriate customs procedure.
For regular shipments to Norway, recipient, goods, VAT and shipping data should be transferred directly from your existing systems into the shipping process.
Consider the value of the goods and the customer type right from the point of sale.
Assign relevant tax information to the shipping order.
Send tracking numbers and status back to the shop or ERP system.
The model is particularly interesting for companies that already have a functioning shop and shipping process and want to reach Norwegian customers without having to build up a complete local logistics system in parallel.
Cleanly combine B2C orders to Norway with VAT and shipping.
Build a direct business without immediately setting up your own warehouse in Norway.
Process more orders without having to manually adjust VAT and customs data.
VOEC stands for VAT On E-Commerce. This Norwegian system allows foreign online retailers to collect Norwegian VAT directly at the point of sale and report it in a simplified manner for certain low-value B2C goods.
The limit is 3.000 NOK per item. It does not apply to the total value of the entire package.
Yes. Multiple VOEC-eligible items can be shipped together even if their total value exceeds 3.000 NOK, as long as each individual item is below the value limit.
No. Shipping and other additional costs are not included when determining the item value for the VOEC threshold. However, additional costs are taken into account when calculating the VAT to be collected.
Crucially, the VOEC number must be transmitted digitally to the carrier responsible for transport. This ensures the shipment can be correctly identified as a VOEC shipment.
Among other things, food and beverages, certain excise goods, and illegal or restricted goods under Norwegian law are excluded from the normal VOEC goods procedure.
The standard Norwegian VAT rate is currently 25 percent. Reduced rates or special rules apply to certain goods and services.
A standard Norwegian VAT registration does not automatically obligate companies based in Germany to appoint a Norwegian VAT representative. However, the specific tax setup should still be reviewed based on the business model.
The VOEC goods procedure is designed for sales of low-value goods to Norwegian consumers. B2B shipments should therefore be processed separately via the appropriate import and VAT procedures.
For goods where VAT has not already been collected at checkout, the recipient must pay Norwegian VAT and any applicable import duties upon import. The shipping provider may also charge a handling fee.
Together we will check which goods can be processed via VOEC, how your shop handles Norwegian VAT, and how the necessary data reaches the carrier.