International Parcel · Worldwide Shipping
Sending a package to the United Arab Emirates: Customs, VAT and delivery time
From Germany to Dubai, Abu Dhabi or Sharjah: How to properly prepare shipping and customs
The United Arab Emirates are among the most important trade, logistics and e-commerce hubs between Europe, Asia, Africa and the Middle East.
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Shipping overview
- Shipping from Germany to the UAE
- Parcel, express and freight solutions
- Standard delivery time is currently 6 to 10 working days.
- Regularly, a 5% import duty must be taken into account.
- Regularly check the 5% VAT on imported goods.
- Correctly distinguish between Mainland and Free Zone
Shipping information: United Arab Emirates
Shipping methods
Standard, express or freight to the United Arab Emirates?
Which shipping method makes sense depends in particular on:
- Weight
- Dimensions
- cart value
- urgency
- destination
Standard parcel shipping can be used for smaller and less time-critical goods.
DHL currently states:
6 to 10 working days.
For:
- urgent spare parts
- high-quality electronics
- medical technology
- Production material
Express is often suitable.
For:
- Machine
- Pallets
- several packages
- Vehicles
- Project deliveries
Air or sea freight are options.
You can find out more at International freight shipping for businesses.
transport routes.
Dubai and Abu Dhabi connect sea, air, road and rail transport
For goods from Germany, the following are particularly suitable:
- Parcel and express networks
- Airfreight
- Sea Freight
- subsequent road transport
For Dubai:
Jebel Ali Port
the central container location.
Abu Dhabi's lineup includes:
Khalifa Port
an important role.
Air freight is particularly important because:
- Dubai International Airport
- Dubai World Central
- Zayed International Airport in Abu Dhabi
relevant.
Khalifa Port also has a direct connection to:
Etihad Rail.
This gives the Emirates particularly closely linked multimodal transport networks.
Fujairah is gaining importance as an alternative sea gateway.
Logistics infrastructure is also being further expanded on the east coast.
In 2026, DP World announced new terminal developments in Fujairah.
Additional capacities are planned or under construction for:
- Containers
- General cargo
- Vehicles
This will further broaden the logistics structure of the Emirates in the long term.
For normal German parcel shipping, this remains rather irrelevant.
However, for larger freight shipments, the choice of port can become increasingly important.
Import duties
What import costs might arise in the United Arab Emirates?
During a normal mainland import, the following can occur:
- Regular 5% import duty
- Regular 5% VAT
- Excise tax (if applicable)
- Customs declaration fees
- Customs broker fees
- Carrier and terminal fees
- Import permit costs (if applicable)
Customs duties for normal goods are generally based on:
CIF value
calculated.
The import VAT then takes into account the customs value and the relevant import duties.
In the case of free zone traffic, customs duties and VAT may initially be suspended or not triggered, depending on the exact status and subsequent route of the goods.
Costs
How much does a package to the United Arab Emirates cost?
The actual shipping price depends in particular on:
- Weight
- Dimensions
- Volumetric weight
- Carrier
- Shipping service
- destination
- Type of goods
- Additional Services
For large and relatively light boxes, the volumetric weight can determine the transport price.
You can find out more at Understanding and calculating volumetric weight.
DHL Parcel International currently allows parcels up to:
30 kg.
The standard transport insurance costs:
up to 500 euros.
Additionally, higher insurance coverage is currently available up to:
EUR 5.000
is possible.
Bulky goods are currently not offered for shipment to the United Arab Emirates.
Furthermore, different maximum dimensions apply:
Maximum length 105 cm and maximum girth 200 cm.
Online Stores
E-commerce to the UAE: Customs and VAT already included in the checkout process
The United Arab Emirates is an interesting market for German cross-border e-commerce.
The recipient may incur additional costs on top of the purchase price:
- Import duty
- 5% VAT
- Carrier and handling fees
The EU-IOSS regulation does not apply to the Emirates, of course.
Under DAP (Delivered on Postage and Delivery), the recipient generally bears the import costs himself.
With DDP, they can already be integrated into the sales price.
Therefore, for a good checkout process, the following should be clearly communicated:
- DAP or DDP
- estimated shipping costs
- expected import duties
- Delivery time
- possible product restrictions
The combination of:
5% customs duty + 5% VAT
This makes automated landed cost calculation relatively easy to implement, as long as HS code and special rules are correctly taken into account.
You can find out more at Shipping costs, customs duties and import fees are displayed at checkout..
Features
GCC Customs Union with a 5% standard rate
The United Arab Emirates are part of the GCC Customs Union.
The common external tariff is as follows for most goods:
5% of the CIF value.
The current integrated GCC tariff uses a:
12-digit commodity nomenclature.
Therefore, the specific tariff item should always be used for binding calculations.
Free zones create special logistics opportunities
Under the appropriate conditions, goods can be brought into a Free Zone without regular import duties and stored there for re-export.
Regular customs duties are only levied when the goods are transferred to the mainland.
This makes the Emirates attractive for:
- regional spare parts depots
- E-commerce fulfillment
- Distribution
- Reexport
- Container consolidation
Check VAT-designated zones separately.
For VAT purposes, there is an additional category:
Designated Zone.
Only appropriately defined zones can be treated as if they were outside the UAE VAT area for certain goods movements, provided the legal requirements are met.
A normal free zone therefore cannot automatically be:
0% VAT
equated.
EU-UAE free trade agreement still under negotiation
The EU and the United Arab Emirates will negotiate a bilateral free trade agreement in 2026.
However, the agreement is currently:
not yet in effect.
Therefore, there is currently no general EU-UAE origin preference for German goods.
A EUR.1 should not be factored in as an automatic customs discount.
Shipping service
Which carrier is suitable for the United Arab Emirates?
When comparing carriers, the following should be taken into account in particular:
- Transport price
- Runtime
- Customs service
- Tracking
- transport insurance
- maximum weight
- maximum dimensions
- destination
DHL currently lists the following for standard parcel shipping:
6 to 10 working days.
The storage period is:
30 days.
The following languages are currently listed as languages for the customs declaration:
- English
- Arabic for online data entry
DHL Parcel International currently allows:
- Parcels up to 30 kg
- Shipment Tracking
- Insurance up to 500 euros
- Additional insurance up to 5.000 euros
Bulky goods are not currently offered.
Additionally, different maximum package dimensions apply to the Emirates.
For time-critical B2B goods, an express service should be compared.
For machinery, pallets and larger flows of goods, air or sea freight is often more economical.
In the Emirates, the destination, HS code, and customs status determine the actual import costs.
A shipment to Dubai is not automatically identical in customs terms to a delivery to a Free Zone or to Abu Dhabi.
In addition to the HS code, it should therefore be determined before booking whether the goods:
- introduced directly into the mainland
- stored in a Free Zone
- subsequently re-exported
- or later transferred to the mainland
shall be.
5% customs duty on most goods
The United Arab Emirates is part of the GCC Customs Union. A common external duty of 5 percent on the CIF customs value applies to most goods imported from non-GCC countries.
Please add 5% VAT.
The standard VAT rate is also 5 percent. However, import VAT is not simply calculated on the German invoice amount.
Free Zone is not the same as Mainland
Goods can be brought into a Free Zone duty-free under the relevant conditions and stored there for re-export. Upon transfer to the UAE mainland, the applicable import duties are generally payable.
Sending a package to the United Arab Emirates: What companies should know
The United Arab Emirates consist of seven emirates:
- Abu Dhabi
- Dubai
- Sharjah
- Ajman
- Umm Al Quwain
- Ras Al Khaimah
- Fujairah
The two most important international economic and logistics centers are:
Dubai and Abu Dhabi.
The market is particularly interesting for German companies because the Emirates are simultaneously:
- Sales market
- Logistics hub
- Re-export center
- air cargo hub
- Sea freight hub
.
What documents do I need for the United Arab Emirates?
The following may typically be required for commercial imports of goods:
- Commercial invoice or trade invoice
- Packing List
- Air Waybill or Bill of Lading
- precise product description
- HS code
- cart value
- Certificate of Origin
- Import permit (if applicable)
- further product-specific approvals
Dubai Customs explicitly states the following for electronic import declarations:
- Invoice
- Packing List
- Certificate of Origin
- Permit for restricted goods
as key documents.
A commercial invoice should be used for a normal sale of goods.
For:
- free patterns
- Guaranteed deliveries
- Replacement goods free of charge
- Gifts
A pro forma invoice can be useful.
Even free goods require a realistic customs value.
You can find out more at How to correctly use a pro forma invoice at customs.
How long does it take to send a package to the United Arab Emirates?
DHL currently states a delivery time estimate of:
6 to 10 working days.
The storage period is:
30 days.
The actual runtime can be affected by:
- Customs clearance
- Destination location
- missing documents
- Import permits
- Goods inspections
- Holidays
For:
- urgent spare parts
- high-quality electronics
- Production material
- medical supplies
Express delivery can be significantly faster.
Which language should I use for the customs declaration?
DHL currently states:
- English
- Arabic language in online data entry
as permitted languages.
For German B2B companies:
English
This is usually the most practical option.
The product description should be precise.
Not:
"Parts"
but for example:
“Stainless steel replacement impeller for industrial centrifugal pump”
This means:
- Product Type
- Material
- Other specifications
clearly recognizable.
How to correctly write an address in the United Arab Emirates
DHL requires the following for the address:
- Latin letters
- Arabic numerals
A typical address might look like this, for example:
ABC Technical Trading LLC
PO BOX 12345
DUBAI
UNITED ARAB EMIRATES
Additionally, the following should definitely be specified:
- Mobile phone number
- Email address
- If applicable, building or location details
Mobile phone numbers are particularly helpful for local delivery coordination.
Dubai is far more than just a final market
Dubai is one of the most important international trade and logistics locations.
The combination of:
- Jebel Ali Port
- Jebel Ali Free Zone
- Dubai International Airport
- Dubai World Central
- large logistics parks
enables the linking of:
- Sea Freight
- Airfreight
- Storage:
- Reexport
- regional distribution
For larger B2B goods flows, this is a significant locational advantage.
Jebel Ali is Dubai's central container port
Jebel Ali Port is operated by DP World and is one of the central maritime hubs in the region.
The port processes, among other things:
- Containers
- RoRo
- Breakbulk
- Project cargo
- industrial goods
Jebel Ali can be particularly interesting for German exports in the following cases:
- Machine
- Pallets
- vehicles
- Production facilities
- larger spare parts deliveries
Directly connected to the port is:
Jebel Ali Free Zone.
This allows port, warehouse and re-export processes to be closely combined.
Khalifa Port is the important gateway to Abu Dhabi
For Abu Dhabi:
Khalifa Port
a comparable strategic importance.
The port is located between Abu Dhabi and Dubai and currently has a container capacity of several million TEU.
He is directly involved with:
- road networks
- Industrial zones
- Etihad Rail
connected.
This makes Khalifa Port particularly suitable for:
- Industrial products
- Containers
- Automotive
- Project cargo
- large machines
for recipients in the Emirate of Abu Dhabi.
Dubai has two major air freight hubs.
For air freight, the following are particularly important:
Dubai International Airport, DXB
and:
Dubai World Central, DWC
relevant.
Both locations will be integrated into Dubai's cargo logistics.
The UAE cargo activities managed by dnata alone handled more than:
one million tons of cargo
.
Air freight is particularly suitable for German B2B shippers in the following cases:
- urgent spare parts
- Electronics
- Medical Technology
- high quality components
- Production losses
Free Zone and Mainland are not the same for customs purposes.
One of the most important features of the Emirates is the numerous:
Free Zones.
If goods from Germany are imported directly into a Free Zone, they can be:
- imported without regular import duties
- Stored duty-free
- further processed or handled logistically
- then exported again
.
If, on the other hand, the goods are moved from the Free Zone into the:
UAE Mainland
When goods are transferred, the corresponding import customs clearance is generally triggered.
This makes a free zone suitable, for example, for:
- regional warehouses
- Spare parts hubs
- Reexport
- Consolidation
- Distribution in third countries
Free Zone does not automatically mean VAT-free.
This often leads to misunderstandings.
One:
free zone
According to commercial or customs law, this does not automatically mean:
Designated Zone for VAT purposes.
Only certain legally defined Designated Zones are treated for VAT purposes as if they were outside the UAE tax territory for certain goods movements.
For goods that:
from abroad directly into a qualified VAT-designated zone
Therefore, under the relevant conditions, no UAE VAT can initially be generated.
Will such goods later be:
from the Designated Zone to the Mainland
If the transaction is transferred, it is generally treated as an import and import VAT is due.
Therefore, for a DDP calculation, the following must be clear:
- Is it really a free zone?
- Is it also a VAT Designated Zone?
- Will the goods stay there?
- Will it be re-exported?
- Will it be transferred to the mainland?
No EUR.1 notes for normal exports to the UAE
There is currently no valid general free trade agreement between the European Union and the United Arab Emirates.
One:
EUR.1
Therefore, German goods currently do not receive a general preferential tariff when imported into the Emirates.
However, for certain imports a:
Certificate of Origin
demands.
The certificate of origin documents the non-preferential origin of the goods.
It is not equivalent to a EUR.1.
The EU and the United Arab Emirates are currently negotiating a free trade agreement.
This point will be particularly relevant in 2026.
The European Union is currently leading:
Bilateral free trade negotiations with the United Arab Emirates.
In parallel, the EU is examining trade agreements with other GCC states or with the GCC as a region.
However, as of October 2026:
The EU-UAE free trade agreement is not yet in force.
Therefore, current German exports should continue to be calculated using the applicable GCC customs tariff.
Should the agreement be concluded and applied at a later date, the preferential treatment situation for products of German origin may change.
The GCC customs union also affects regional trade.
The United Arab Emirates are part of:
- Saudi Arabia
- Bahrain
- Kuwait
- Oman
- Qatar
to the GCC Customs Union.
The Union basically has:
- common external tariff
- common customs rules
- integrated customs tariff
Goods from non-GCC countries are generally processed at the first point of entry into the customs union.
For more complex regional supply chains, it should therefore be clarified where the goods actually first enter the GCC customs territory.
Temporary import for trade fairs and events
Dubai is an important international trade fair and event location.
For:
- Exhibition stands
- demonstration machines
- Demonstration equipment
- Exhibits
Therefore, a temporary import may be relevant.
Dubai Customs allows for appropriate temporary admission procedures.
Also:
ATA Carnet
It can be used depending on the specific goods and event.
This allows goods to be temporarily imported and then re-exported without carrying out a normal final import.
Check restricted goods before shipping
Not all goods can be imported without additional authorization.
Special checks may be relevant, for example, in the following cases:
- Medicinal products
- medical products
- food
- Plants and seeds
- animal products
- Chemicals
- Telecommunications equipment
- Drones
- Weapons
- certain media products
For regulated goods, the following should be clarified before shipping:
- which authority is responsible
- which permit is required
- who applies for the permit
Automate recurring export data
For regular shipments to the United Arab Emirates, important product data should be maintained centrally.
These include:
- Product name
- HS code
- Origin of goods
- cart value
- Weight
- Package dimensions
Especially when using multiple carriers or frequently shipping to Dubai, automatic data transfer is worthwhile.
Through shop and ERP integrations, for example, the following can be achieved:
- Shipping label
- Commercial invoices
- customs data
- Tracking information
generated or passed on.
You can find out more at Automate shipping documents and reduce errors.
These errors are delaying shipments to the United Arab Emirates
Typical problems arise particularly from incomplete customs information or the confusion between Mainland and Free Zone.
Common mistakes include:
- The product description is too general.
- HS code is missing or incorrect
- The value of the goods cannot be verified.
- Freight and insurance costs are not included in the CIF value.
- 5% VAT is only calculated on the invoice amount.
- A flat customs duty of 5% is assumed for each type of goods.
- The Free Zone is automatically treated as completely tax-free.
- Free Zone and VAT Designated Zone are treated the same.
- Transfer from the Free Zone to the Mainland is not included in the calculation.
- Certificate of Origin is missing
- The import permit was not checked.
- EUR.1 is unnecessarily included as proof of preference.
- EU-UAE free trade negotiations are already being treated like an existing agreement.
- The recipient or importer of record is not clearly defined.
- Recipient's phone number is missing
For higher-value B2B goods, it should therefore be clearly established before collection how and in which emirate the import is to take place.
What goods are delivered to the United Arab Emirates?
The United Arab Emirates have diversified their economy significantly over the past few decades.
Besides oil and gas, the following sectors, among others, now play a significant role:
- Trade and Logistics
- Construction industry
- Engineering
- Automotive
- Aviation
- Medical Technology
- Pharmaceuticals
- Energy and renewable energies
- Tourism and Hospitality
- Food industry
- E-commerce
- IT and data centers
The following goods may be of particular interest to German companies:
- Machines and production facilities
- Machine spare parts
- Automation and control technology
- Electrical Engineering
- Pumps and drive technology
- Measurement and testing technology
- Tools and workshop equipment
- Vehicle and commercial vehicle parts
- Air conditioning and refrigeration technology
- Solar and energy technology
- Medical and laboratory technology
- Hotel and catering equipment
- Food and packaging technology
- IT hardware
- high-quality consumer goods
In addition, the Emirates often serve not only as an end market.
Dubai in particular is known for:
- Storage:
- Consolidation
- Reexport
- regional distribution
used in other countries in the Middle East, Africa and Asia.
For Paket International, the focus remains primarily on direct freight traffic:
Germany → United Arab Emirates
in the foreground.
However, for larger B2B customers, the regional hub function can become relevant for freight and warehousing concepts.
The HS code should be clearly established before collection.
He influences, among other things:
- Import duty
- VAT
- Excise Tax
- approval requirements
- Prohibitions and restrictions
- Customs exemptions
The GCC states now use a common one:
12-digit integrated customs tariff.
You can find more information about the correct classification at Determine the correct customs tariff number.
Important information about customs and import duties
DAP or DDP to the United Arab Emirates?
Both delivery models can be relevant in business transactions.
For DAP The seller generally organizes the transport to the agreed destination.
The recipient is generally responsible for import clearance and import duties.
This can include:
- Import duty
- 5% VAT
- Excise tax (if applicable)
- Customs declaration fees
- Customs broker fees
- Carrier fees
- Terminal costs
- storage costs
For DDP In contrast, the seller assumes the agreed import costs and further import obligations.
DDP delivery may be possible in principle in the United Arab Emirates.
However, at least the following should be clarified beforehand:
- HS code
- CIF customs value
- Import duty
- Import VAT
- Excise tax (if applicable)
- Import permits
- responsible emirate
- Mainland or Free Zone
- Importer of Record
- Carrier support for DDP
For a recipient in a Free Zone, the duty structure can look significantly different than for a direct delivery to the Mainland.
A Landed Cost Calculation Therefore, it should take into account the actual customs status of the recipient.
What is the import duty in the United Arab Emirates?
The United Arab Emirates belong to:
Gulf Cooperation Council Customs Union, or GCC Customs Union for short.
The customs union has existed since 2003.
For goods from countries outside the GCC, a common external tariff generally applies.
For most goods, this is:
5%.
The calculation is generally based on the following:
CIF value.
CIF includes:
- Cost or value of goods
- Insurance
- Freight or transport costs
Not all goods are subject to a 5% customs duty.
The 5 percent rate is the central standard rate, but not a universal rate for all products.
The following exist:
- Customs exemptions
- special tariff positions
- Different rates for certain goods
The GCC customs union, for example, lists several hundred goods items with customs exemption.
Particularly high tariffs apply to selected regulated goods.
For tobacco products, for example, the common customs tariff provides for significantly higher duties.
For typical German B2B products such as:
- Machine
- Components
- Spare parts
- Electrical Engineering
Therefore, the specific 12-digit GCC tariff position should always be checked.
CIF value instead of just invoice value
Customs calculations are generally based on the CIF value.
For example:
One machine costs:
Euro 10.000.
Transport and insurance up to the point of import cost together:
Euro 1.000.
The simplified CIF value is therefore:
Euro 11.000.
With a customs duty rate of 5 percent, the import duty would not be calculated on 10.000 euros, but on the relevant CIF customs value.
You can find more information on the correct calculation at Calculate customs value correctly.
What is the value-added tax (VAT) rate in the United Arab Emirates?
Value Added Tax is called:
Value Added Tax, or VAT for short.
The regular rate is:
5%.
The United Arab Emirates introduced VAT to:
1 January 2018
.
The 5 percent rate generally applies to taxable goods and services, unless:
- tax exemption
- Zero taxation
- special legal treatment
is provided.
Imports are also generally included in the VAT system.
How is import VAT calculated?
Import VAT is not only applied to the German invoice value.
When assessing imports, the Federal Tax Authority generally considers the customs value, including relevant components such as:
- Fracht
- Insurance
- Customs Duty
- Excise tax (if applicable)
This means that VAT is effectively calculated additionally on an import base that is already increased by import duties.
In the case of a normal product with:
- 5% customs duty
- 5% VAT
Therefore, the total charge is not simply exactly 10 percent of the pure value of the goods.
VAT-registered importers can invoice differently.
For a company VAT-registered in the United Arab Emirates, import VAT can generally be processed via the VAT return.
For unregistered importers, VAT may have to be paid as part of the import processing.
Therefore, the following should be clarified for DDP deliveries:
- who acts as an importer
- whether this is VAT registered
- how the import VAT is recorded
The Emirates have a common customs law, but local customs authorities
The United Arab Emirates are implementing the common customs framework of the GCC Customs Union.
However, the actual operational processing is carried out by the respective customs authority, depending on the place of import.
Examples are:
- Dubai Customs
- Abu Dhabi Customs
- other customs administrations of the Emirates
This means:
Imports via Dubai may involve different digital systems and local processes than imports via Abu Dhabi.
Dubai processes customs declarations digitally.
Dubai Customs allows electronic customs declarations for:
- Import
- Export
- Transit
- Transfer
- Temporary Admission
For commercial imports, the following may be required, among other things:
- Commercial Invoices
- Packing List
- Certificate of Origin
- Air Waybill or Bill of Lading
- Import permit (if applicable)
Depending on:
- Transport route
- Type of goods
- Import regime
Additional documents may be required.
You can find more information about the digital exchange of shipping and customs data at Paperless trade in international shipping.
Frequently Asked Questions about Shipping
Can I send a package from Germany to the United Arab Emirates?
Yes. Packages and business goods can be sent from Germany to the United Arab Emirates. Since the UAE is outside the European Union, complete customs information is required for shipments.
How long does it take to send a package to the United Arab Emirates?
DHL currently estimates delivery times of 6 to 10 business days for standard parcel shipping. The actual delivery time depends on factors such as customs clearance, shipping service, and destination.
What is the value-added tax (VAT) rate in the United Arab Emirates?
The standard VAT rate is 5 percent. Taxable imported goods are also generally included in the VAT system.
What is the import duty in the United Arab Emirates?
Most goods imported from non-GCC countries are subject to an import duty of 5 percent on the CIF value. However, certain goods are exempt or subject to different duty rates.
How is import VAT calculated in the UAE?
Import VAT is generally based on the customs value, including all relevant imported components. Customs duty and, where applicable, excise tax can increase the VAT base. The standard VAT rate is 5 percent.
What documents do I need for the UAE?
For commercial imports, a commercial invoice, packing list, and transport documents are typically required. Depending on the emirate, transport route, and goods, a certificate of origin and import licenses may also be necessary.
Do I need a EUR.1 note for the United Arab Emirates?
No, not as a general proof of preferential origin. There is currently no valid free trade agreement between the EU and the United Arab Emirates. However, depending on the import, a non-preferential certificate of origin may be required.
Are imports to a Dubai Free Zone duty-free?
Goods can be brought into a Free Zone under certain conditions without regular import duties and held there for storage or re-export. If the goods are subsequently transferred to the UAE mainland, regular import customs clearance is generally triggered.
Is every Free Zone also exempt from VAT?
No. Free Zone and VAT Designated Zone are not the same. Only certain legally defined Designated Zones receive special VAT treatment for specific goods movements.
What significance does Jebel Ali have for shipping?
Jebel Ali is Dubai's most important container and logistics hub. Its combination of seaport, Jebel Ali Free Zone, warehouse space, and regional transport networks makes it ideal for imports into the UAE as well as for warehousing and re-export.
Can I ship machines and pallets to the UAE?
Yes. Extensive air and sea freight connections are available for machinery, pallets, and larger shipments of goods. Jebel Ali is particularly relevant for Dubai, while Khalifa Port is one of the options for Abu Dhabi.
Can I ship DDP to the United Arab Emirates?
Depending on the carrier and import situation, DDP delivery may be possible. Beforehand, the Importer of Record, HS code, CIF customs value, import duties, VAT, any applicable excise tax, import permits, and mainland or free zone status should be checked.
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